At International Plant Sales (formerly BuyADigger), we understand that when looking to purchase used construction machinery there are many things to consider. This is why we have provided our FAQs and top tips for buying used plant machinery.
You want to ensure that our plant machinery is of the highest standard for the price. Whether our used machines can be delivered or shipped easily. You want to know that the after sales service is of the highest standard. You need to know about payment terms. We hear you.
This is why the International Plant Sales (formerly BuyADigger) team have listened and provided an extensive list of frequently asked questions. Here you will find many answers to your questions.
HAVE A QUESTION?
Can you arrange shipping?
Yes.
Not only do we have a range of mini/midi diggers, dumpers, telehandlers, and tracked excavators for sale, we can also take care of all of your shipping needs and requirements.
We work with a pool of carefully selected specialist freight forwarders and shipping companies to ensure a smooth process. Buy a mini digger in the UK, or even buy a Manitou telehandler in Australia – International Plant Sales can arrange it.
Our network of trusted and professional handlers are within UK, USA & Europe, giving us scope both nationally and internationally. This ensures we can offer our customers the most reliable, safe and cost effective service.
Where do you supply plant machinery to?
We sell plant machinery to all corners of the world. We have a strong, global network of freight handlers ready to ship our used construction machinery to our international customers.
There is a very high chance that wherever you are in the world, you are not far from an H. E. Services machine. We also have established customers around the world:
- USA
- Middle East
- Africa
- Australia
- New Zealand
- The Caribbean
- Thailand
- Canada
- Sweden
- Ireland
- UAE
- Enquire for your shipping destination
Can I buy a machine if I live in the EU?
Yes.
Customers based in any EU country will need to ensure that one of the two following options apply as part of the sale, so we can be HMRC compliant at all times:
1. The customer agrees to use & pay for our accredited shippers and we arrange shipping to the destination country so to ensure all export documentation can be guaranteed.
2. If the customer insists on self shipping then they are liable to arrange all export paperwork necessary to reach their destination address & VAT at 20% is chargeable at the point of sale. Once all export documentation has been provided by the customer then the VAT will be refunded. Any self shipping pro-formas must show the VAT element at 20%.
What type of shipping do you offer?
We offer shipping by Sea-freight using Roll-on/Roll-off transport, Low Loaders and shipping containers, as well as road haulage if required.
UK PLANT DELIVERIES
If you buy a Mini digger in the UK for example, we can arrange inland deliveries within the UK, using our own national fleet of dedicated plant transport. We have beaver-tail trucks and low-loaders, with the capacity to move machinery up to 60 tonnes.
Do you offer finance on your plant machinery?
Yes.
Financing equipment is not a service we offer directly. We tend to work closely with a carefully selected group of finance houses and brokers. We work with several companies in order to offer our customers flexible and competitive financing options.
We are more than happy to work directly with overseas finance companies if instructed to by the customer.
For a quote email mail@ipsplant.com
What currencies do you accept?
We accept payment in Pounds Sterling (GBP), Euros (EUR) and US Dollars (USD). GBP is the base currency that we work from, all quotes in EUR or USD will be based on the daily rate we receive from Santander bank. This is with a cushion percentage added to allow for any expected fluctuation between currencies.
EUR and USD quotes are valid for 5 days. If a quote is accepted after the 5th day the value will be adjusted using the daily rate provided by Santander bank.
What are your payment terms?
The preferred method of payment is via bank transfer. We can also accept escrow via a third party shipping company (we must have a working relationship with the third party).
All machinery sold will stay the property of the H. E. Group Ltd until full cleared funds are received. Machinery will not be released for dispatch or collection until full cleared funds are received.
What documents will I receive after ordering a machine?
Once a machine has been shipped, we will raise the final sales invoice. The final sales invoice along with all documentation that we hold for each machine will be sent by post. Email copies of invoices and documentation can also be provided on request.
Which brands of machinery do you sell?
We sell used plant machinery from all leading brands:
- Manitou telehandlers for sale
- Buy a Bomag roller
- Used JCB 3CX for sale
- Hydrema dump trucks
- Komatsu diggers for sale
- JCB telehandlers for sale
What used plant machinery do you sell?
We have many different pieces of used construction equipment for sale:
- JCB 3CX Backhoe loaders
- Used tracked excavators
- Small diggers for sale
- Used dumper for sale
- Telehandlers for sale
- Used rollers for sale
Do you have machinery attachments for sale?
Yes.
Masterhitch is our very own bucket, attachment and fabrication company.
Masterhitch manufacture a large selection of attachments for all our used plant machinery for sale, including Manitou telehandlers and JCB mini excavators.
Masterhitch also design and fabricate all the attachments for the rides and attractions found at Diggerland. These are the construction theme parks in the UK and USA.
Do you have quick hitches for sale?
Yes.
We can supply our plant machinery for sale complete with the unique Masterhitch fully automatic quick hitch system.
It is fully CE compliant, and complies with the latest international standards for quick hitches.
Does each machine have a service history?
Yes.
We can provide a service record for each piece of plant machinery upon request.
Every H. E. Services Group machine is serviced at the manufacturer’s recommended intervals. In regards to our used Komatsu machinery (with Komtrax) any servicing that has been completed can be updated onto the Komtrax system and can be viewed online. Komtrax is a subscription service provided by Komatsu. Contact your local Komatsu dealer for further details.
What is the preparation process that machinery goes through before being sold?
Every H. E. Services Group machine goes through a strict preparation process. All machinery is checked for damage and defects. All controls are checked to ensure they are operating effectively. Once it is established what work is required, the work is then booked with in with the plant workshop and paint shop.
At the H. E. Group Head Office in Strood, Kent we have a large workshop fully equipped for almost any machinery requirements. Our company stores stock for all commonly required parts. In addition, The Finishing Touch are our on-site paint-shop, capable of repainting even our largest excavator at over 50 tonnes
Why is all your plant machinery similar age?
We source all our plant machinery from either H. E. Services (Plant Hire) Ltd. or Diggerland UK Theme Parks. They utilise an excellent machinery replacement policy, meaning the average age of equipment within the company fleet is 3 years old.
This is to ensure that the plant machinery for sale to our customers is reliable, lightly used, and has just one previous owner.
We only stock equipment which has been purchased for use on our fleet.
What warranty do you offer and what will happen if there is a problem with my machine?
We offer a 1 month warranty with all of our machinery
The warranty starts from the date that the machine leaves our premises, and covers major components like engine, hydraulic pumps, and hydraulic valves. However, it does not cover any labour costs or perishable/wear items such as, tyres, hoses, light bulbs, fuses etc. It also does not cover any damage to the machine after collection.
Reputation is everything to us
This is why if there is an issue we endeavour to have them resolved as soon as possible. In the event that you do need to claim under the warranty, we will need full details of the fault immediately. To make sure this process is handled quickly we will need as much information as possible and a set of clear and detailed photos.
For mainland UK customers we use our national depot network and team of mobile engineers to carry out repairs. For international customers we look to work with you directly or by using local based mechanics to complete any warranted work.
International Plant Sales top tips for buying plant machinery definitely includes ensuring you receive a good after sales service. With International Plant Sales (formerly BuyADigger), that’s exactly what you get.
top tips for buying used plant machinery
Our top tips for buying used plant machinery include ensuring you have checked all of the following:
- Whether you will get a warranty and for how long.
- Ensuring an excellent service is provided before and after buying the machine. If something does not feel right, then trust your instinct.
- Ask whether the company you are buying from help with delivery and shipping.
- When it comes to delivery and shipping, ensure the seller uses reputable companies.
International Plant Sales Guarantee
Our machines come complete with a major component warranty, giving our buyers complete peace of mind. International Plant Sales‘ machines have only had one previous owner, either H. E. Services (Plant Hire) Ltd or Diggerland. As such, they all come complete with a manufacturer’s service history. International Plant Sales’ machines also come with very low hours on the clock.
You are more than welcome to visit the International Plant Sales (formerly BuyADigger) machines in person. Our friendly sales team will be more than happy to show you around. However, if you would prefer specifications, images and videos to be sent to you, please contact us today.
ABOUT INTERNATIONAL PLANT SALES
International Plant Sales specialises in providing used plant machinery for sale to the global market. Our inventory is sourced from H. E. Services (Plant Hire) Ltd. and Diggerland and has options such as excavators and telehandlers. These machines are slightly used with low hours and a single previous owner. Much of this used construction equipment for sale comes with full manufacturer’s service histories and has never been used on actual sites. We offer reliable international shipping through a network of trusted handlers, making sure that our machinery arrives in great condition.
